Terms & Policies
ZNAPP! Privacy Policy
Last updated: January 1, 2026
This Privacy Policy explains how Waysights Inc., operating under the business name ZNAPP! (“ZNAPP!”, “we”, “us”) collects, uses, discloses, and protects information in connection with:
The ZNAPP! website (including marketing pages and “become a driver” pages) at www.znapp.app and related domains.
Online forms and tools used by prospective and active ZNAPP! drivers.
Limited in‑app activity for approved ZNAPP! drivers using ZNAPP! capture tools.
This Privacy Policy applies to individuals in Canada and the United States who visit the ZNAPP! website, submit information through ZNAPP! forms, or participate as ZNAPP! drivers.
For ZNAPP! drivers, the Independent Contractor Agreement (ICA) and the End User License Agreement (EULA) also govern how you may use the ZNAPP! app and tools, how work is offered and performed, and related terms. If there is any conflict between this Privacy Policy and the ICA or EULA, the ICA and EULA will control for those topics.
This Privacy Policy is an informational document and is not an employment contract or a guarantee of work or earnings.
1. Information we collect
1.1 Information you provide on the website
When you use the ZNAPP! website without logging into a driver app, we may collect:
Contact forms and inquiries
Name
Email address
Any information you include in your message or request
Newsletter sign‑ups
Name
Email address
We use this information to respond to your requests, send newsletters (if you opt in), and manage our relationship with you.
1.2 Information from prospective and active ZNAPP! drivers
If you apply to become a ZNAPP! driver or access driver‑specific forms, we may collect:
Identification and contact details
Full name
Email address
Phone number
Home or mailing address
IP address (as part of web logs or form submissions)
Driver and vehicle details
Driver’s license information (as requested during onboarding)
Vehicle details (such as make/model, plate or registration details, and other information requested in the application)
Car insurance details (such as insurer name and policy information, as required during onboarding)
Device information for compatibility checks
Mobile phone model and related device characteristics needed to confirm the device can run the ZNAPP! capture tools.
Contract acceptance
Records that you have digitally reviewed and signed the Independent Contractor Agreement, EULA, or other program terms as part of the onboarding process.
We use this information to evaluate your application, determine your eligibility to drive for ZNAPP!, maintain account records, and operate the ZNAPP! driver program.
1.3 Information collected from approved ZNAPP! drivers in the app
Once you are approved as a driver and use ZNAPP! capture tools, additional information may be collected as described in your EULA and related product terms, such as:
Roadway imagery and associated data
GPS and route information
Device telemetry and diagnostic data
This in‑app collection applies only to approved drivers and is governed together with your EULA and ICA. The collection and use of roadway imagery, GPS data, and other in‑app information for approved drivers is described in more detail in the EULA and ICA, which work together with this Privacy Policy.
1.4 Website usage information and cookies
When you visit the ZNAPP! website, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages viewed and referring/exit pages
Time and date of visits and similar usage information
We may use cookies and similar technologies to:
Operate and secure the website
Understand how visitors use the site
Improve content and layout
Measure the effectiveness of marketing campaigns
By using the site, you consent to our use of cookies in accordance with this Privacy Policy and any cookie notices we provide.
2. How we use information
We use the information described above for the following purposes:
Operating the ZNAPP! website and services
Providing the website and its features.
Processing contact requests and driver applications.
Managing driver accounts and communications.
Evaluating and onboarding ZNAPP! drivers
Reviewing driver applications and eligibility.
Verifying license, insurance, and device compatibility information.
Recording acceptance of the Independent Contractor Agreement and EULA.
Communications
Responding to inquiries and support requests.
Sending important notices about your driver account or the ZNAPP! program.
Sending newsletters or marketing communications if you have opted in (you can opt out at any time).
Analytics and improvement
Monitoring website usage and performance.
Improving the website, driver onboarding flows, and program experience.
Legal, safety, and compliance
Complying with legal and regulatory obligations.
Enforcing terms of the ICA, EULA, and program rules.
Protecting the safety, rights, and property of ZNAPP!, Waysights Inc., drivers, and others.
Where required by law, we may rely on different legal bases such as performance of a contract, legitimate interests in operating the ZNAPP! program and website, compliance with legal obligations, and consent (for example, for certain marketing activities).
3. How we share information
ZNAPP! does not sell your personal information. We may share information in the following ways:
3.1 Service providers
We use third‑party service providers to support our operations, such as:
Analytics tools (e.g., Google Analytics)
Email and CRM tools (e.g., Zoho and related email/marketing products)
Cloud hosting and storage providers
Payment processors (for driver payouts, if applicable)
Background check or verification providers (where used)
SMS or email notification providers
These providers may process personal information on our behalf and are required to use it only for our specified purposes and to protect it appropriately.
3.2 Internal use within Waysights
Information collected via the ZNAPP! website and driver workflows is used by relevant Waysights teams (for example, driver operations, support, safety, and engineering) to operate the ZNAPP! program and related products.
3.3 Limited sharing with customers and authorities
As a general rule:
We do not share named driver personal details with municipal or other customers by default.
In some cases, we may share limited, anonymized or pseudonymized driver‑related identifiers, such as a driver ID number and date of data collection, where necessary for project quality review or incident analysis.
If there is a safety‑related incident or legal requirement, we may share relevant information with law enforcement, regulators, or others as required by law or to protect the safety and rights of individuals.
3.4 Legal and business transfers
We may disclose information:
When required by law, regulation, court order, or a valid legal request.
To protect the rights, property, or safety of ZNAPP!, Waysights Inc., our drivers, customers, or the public.
In connection with a corporate transaction (such as a merger, acquisition, or sale of assets), where information may be transferred as part of that transaction subject to appropriate protections.
4. Data retention
We keep information only as long as necessary for the purposes described in this Privacy Policy, for our legitimate business needs, and to comply with legal obligations.
Examples:
Website and contact data: kept for a period consistent with our business and legal needs, such as responding to inquiries and managing our marketing lists.
Driver application data (unsuccessful or not yet onboarded): typically retained for up to 18 months for future consideration, recordkeeping, and compliance, unless a longer or shorter period is required by law or operational needs.
Approved driver information and in‑app data: retained in accordance with our program requirements, contracts, and technical policies, which may allow for longer retention for safety, analytics, and operational purposes.
We may anonymize or aggregate data, in which case we may retain it for longer periods for analytics and business purposes.
5. Your choices and rights
Depending on your location, your role (visitor or driver), and the nature of the data, you may have rights such as:
Accessing certain personal information we hold about you.
Requesting correction of inaccurate personal information.
Requesting deletion of certain personal information, subject to legal and operational limits.
Opting out of marketing communications (for example, unsubscribing from newsletters).
Because some of our data may be anonymized, aggregated, or tied to safety, operational, or legal requirements, these rights are not absolute. ZNAPP! and Waysights may, at their discretion and where technically feasible, honor access, correction, or deletion requests where doing so is reasonable and does not conflict with law, security, proprietary information, or legitimate interests.
You can:
Unsubscribe from newsletters by using the link in the email.
Contact us using the details in Section 8 for privacy‑related requests.
If you are a ZNAPP! driver, some requests may be handled through your driver account or may be subject to the ICA, EULA, and applicable law.
6. Cookies and analytics
We may use cookies and similar technologies on www.znapp.app for:
Basic site functionality and security.
Remembering preferences.
Measuring site traffic and usage patterns (e.g., with Google Analytics).
Understanding which pages or content are most useful to visitors.
In Canada and the United States, we typically provide a simple banner or notice indicating that the site uses cookies. You can control cookies through your browser settings, but disabling certain cookies may affect how the site functions.
7. Security
We use reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
Examples may include:
Encryption in transit where appropriate
Access controls and role‑based permissions
Logging and monitoring of key systems
Internal policies and training for relevant staff and contractors
No system can be guaranteed 100% secure. You are responsible for protecting your own devices, choosing strong passwords, and keeping your login details confidential.
8. Children and consumer use
The ZNAPP! website and driver program are intended for adults and business use, not for children or consumer ride‑sharing use. We do not knowingly collect personal information directly from children.
If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page and may provide additional notice where required by law or by our program practices.
Your continued use of the ZNAPP! website or participation in the ZNAPP! driver program after an updated Privacy Policy becomes effective will indicate that you have read and understood the updated version, to the extent permitted by law.
10. Contacting ZNAPP!
If you have questions or requests about this Privacy Policy or our privacy practices for ZNAPP!, you can contact:
ZNAPP! (Waysights Inc.) 12‑111 Fourth Ave, Suite 369 St. Catharines, ON L2S 3P5 Ontario, Canada Email: privacy@znapp.app